Terms and Conditions

Terms and Conditions - Nature By Pixie

By using this website, you agree to these terms. I reserve the right to change any or all of these terms. If you have any questions regarding anything on my site, please email me.

All content on this website is owned and copyrighted to Nature by Pixie. It shall not be reproduced, copied, downloaded and republished without our strict and prior consent. © Nature by Pixie 2020

All our pricing is in New Zealand Dollars (NZD) and we reserve the right to change pricing or items on offer without notice. Nature by Pixie is not currently GST registered so therefore cannot charge GST on our goods.
Shipping is New Zealand only, at this time I do not ship internationally. All items are sent by courier and is FREE SHIPPING in New Zealand. Please ensure you have a physical address as no items are able to be sent to PO boxes. All items are sent by Pass the parcel at this time. 

Returns Policy

I do my best to describe all products clearly, and for this reason, no refunds will be given for a change of heart. If you have any questions about any items, please do so before purchasing. Thank you.
If you believe that an item is faulty, please contact me and I will discuss a resolution. No refunds will be given for change of heart.

Privacy

The privacy of your customer data, orders and credit cards are important to us. We will not disclose or sell your customer data to any third party. We will only send you email newsletters if you explicitly opt in.

Credit card details are not stored anywhere on our servers nor in our premises. Your credit card details are processed in real time by an independent payment gateway authorised by our bank, using secure encryption.

Delivery Times

We will process your order within 2 business days following payment in cleared funds. Payment by online banking cannot be checked until the next business day. No items will be sent until all funds are cleared into our bank. We will send you an email notifying you when your order has been shipped. Please allow up to 7 days for delivery NZ Wide and 7 to 10 days for pre-orders, as they are sent away for professional printing and we oversee every print before it is sent to you. 

 

© Copyright Nature by Pixie - Site Map Porirua New Zealand